You Implement Chatbots And Make Them Efficient

 

In Marketing 

Chatbots can ask meaningful pre-conditioned questions to website visitors to understand what they want so that your marketing team can send relevant marketing and promotional content based on the answer selected. For instance, when a visitor selects option B for the question your Chatbot puts forward – ‘Please choose the right choice – A) I want to buy a Smartphone B) I am browsing products,’ your marketing team will share information about different smartphones in the budget, their specifications, etc. to persuade the user.  

In Sales

Through different rule-based questions, Chatbots can determine what phase of customer journey a visitor is and notify the sales representatives of the right time to present a stunning pitch. For instance, when the user chooses option A for the Chatbot question ‘Please choose the appropriate option – A) I want to buy a Smartphone B) I am browsing,’ then the Chatbot will notify the sales team to call the user with suitable smartphone options and discount offers.

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